External - Cards - Partial Outage

Incident Report for Dibsy

Resolved

The incident has been resolved.

Posted Jun 27, 2023 - 19:23 GMT+03:00

Update

We are continuing to work on a fix for this issue.

Posted Jun 27, 2023 - 18:38 GMT+03:00

Identified

We have identified a partial outage external to our platform affecting Cards payments.

You may see a decline in successful Cards payments as consumers may be unable to pay.

We will provide updates as they become available.

Posted Jun 27, 2023 - 18:32 GMT+03:00

This incident affected: Payments (Credit Card - Visa/Mastercard, Apple Pay - Visa/Mastercard) and Services (API (api.dibsy.one)).